Terms and Conditions

These Terms and Conditions (“Terms”) govern the rental of photo booth services from Captured Celebrations LLC (“Captured Celebrations,” “Company,” “we,” “us,” or “our”), a California limited liability company based in La Crescenta, California. By booking our services, you (“Client”) agree to these Terms in full. A separate service agreement will be provided at booking and also governs your specific event.

1. Booking and Reservation

A booking is confirmed only when all of the following have been completed:

• A signed service agreement has been executed by both parties
• The required deposit has been received by Captured Celebrations
• Event date, time, and location have been confirmed in writing

Verbal agreements, informal communications, and provisional holds do not constitute a confirmed booking. Captured Celebrations reserves the right to accept other bookings for your requested date until a signed agreement and deposit are received.

2. Deposits and Payment

• Deposit: A non-refundable deposit of 50% of the total service fee is required to reserve your event date. The deposit is applied toward your total balance.
• Balance Due: The remaining balance is due no later than 7 calendar days prior to your event date. Failure to pay the balance by the due date may result in cancellation of your booking.
• Accepted Payment Methods: As specified in your service agreement. Payments may be processed through Check Cherry or other methods as agreed upon in writing.
• Returned Payments: Returned checks or declined payments are subject to a $35 returned payment fee.

3. Cancellation Policy

4. Cancellation by Captured Celebrations

Captured Celebrations reserves the right to cancel a booking in the event of:

• Non-payment of the balance by the due date
• Circumstances beyond our control (force majeure) including but not limited to natural disasters, government orders, extreme weather, or equipment failure that cannot be remedied
• Unsafe event conditions that present a risk to our staff or equipment

In the event of cancellation by Captured Celebrations for reasons within our control, a full refund of all amounts paid will be issued within 10 business days.

5. Event Day Responsibilities

Client Responsibilities

• Provide a suitable, flat, level setup area of at least 10×10 feet (12×12 feet for the 360 Video Booth) free of obstructions
• Provide access to a 110V, 20-amp dedicated electrical outlet within 25 feet of the booth location
• Ensure venue access for setup no less than 60 minutes prior to the booth start time
• Coordinate with venue management regarding space, parking, and load-in procedures
• Ensure a safe and respectful environment for Captured Celebrations staff

Setup and Breakdown

Setup typically begins 60–90 minutes before your rental start time. Breakdown occurs at the conclusion of your rental period. Client is responsible for ensuring the venue allows adequate setup and breakdown time. Delays caused by late venue access, unavailable power, or other Client-side issues may shorten the active rental period without refund.

Overtime

If Client requests additional time beyond the contracted rental period and Captured Celebrations is able to accommodate the request, overtime will be billed at $200 per 30-minute increment, payable on-site before the extension begins.

6. Equipment and Technical Issues

Captured Celebrations carries backup equipment to every event. In the event of equipment failure, we will make commercially reasonable efforts to repair or replace equipment as quickly as possible. If equipment failure results in a reduction of the contracted rental period by more than 30 minutes due to circumstances within our control, Client will receive a prorated credit or refund for the lost time.

Client and guests are responsible for any damage to Captured Celebrations equipment caused by misuse, negligence, or deliberate acts. Replacement costs for damaged equipment will be charged to Client at current replacement value.

7. Photography and Media Rights

Captured Celebrations retains the right to use photographs and videos taken at Client events for marketing, portfolio, website, and social media purposes, unless Client specifically requests otherwise in writing at the time of booking. Guests’ faces may appear in marketing materials unless a written restriction is in place.

Client grants Captured Celebrations a non-exclusive license to use event images for the purposes described above. Client represents that they have authority to grant this license with respect to the event and its guests.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Captured Celebrations’ total liability to Client for any claim arising from or related to services provided shall not exceed the total fees paid by Client for the affected event.

Captured Celebrations is not liable for:

• Indirect, incidental, special, or consequential damages of any kind
• Failures caused by Client, venue, or third-party actions or omissions
• Events of force majeure including but not limited to acts of God, government orders, pandemics, or extreme weather
• Loss of data or digital files after delivery to Client
• Quality issues related to inadequate lighting, venue conditions, or guest non-cooperation

9. Indemnification

Client agrees to indemnify, defend, and hold harmless Captured Celebrations LLC and its owners, employees, and contractors from and against any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of or related to: (a) Client’s breach of these Terms; (b) Client’s or guests’ use of the equipment; (c) the event venue; or (d) any claim by a third party relating to the event.

10. Lead Capture and Data Compliance

For corporate and brand events where lead capture (email or phone collection) is enabled, Client is solely responsible for compliance with the Telephone Consumer Protection Act (TCPA), the CAN-SPAM Act, and all applicable California privacy laws with respect to the data collected. Captured Celebrations provides the technical capability; Client is the data controller for collected guest information.

11. Governing Law and Disputes

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any dispute arising from these Terms or the services provided shall be resolved first through good-faith negotiation. If negotiation fails, disputes shall be submitted to binding arbitration in Los Angeles County, California under the rules of the American Arbitration Association, except that either party may seek injunctive relief in a court of competent jurisdiction.

12. Entire Agreement

These Terms, together with the signed service agreement specific to your event, constitute the entire agreement between the parties and supersede all prior negotiations, representations, or agreements. Any modifications must be in writing and signed by both parties.

13. Contact